Privacy Policy
Last updated on June 23, 2025
Your Privacy Matters to Us
We are committed to protecting your privacy. This Privacy Policy ("Privacy Policy”) explains how we collect, use, share, and protect your information. It is important that you read this Privacy Policy fully.
This Privacy Policy governs the collection and use of your personally identifiable information on the www.marcus-isenberg.com website and any application, product or service made available by Eastern Realty and/or Marcus Isenberg on behalf of itself or its customers, including its real estate clients (collectively, the "Services”). If you do not agree with any provision of this Privacy Policy, you should immediately discontinue use of the Services.
For purposes of this Privacy Policy, "personally identifiable information" is information provided to Eastern Realty and/or Marcus Isenberg that personally identifies you, such as your name, email address, address information, or other data that can be reasonably linked to such information. When you submit personally identifiable information and other information through the Services, you consent to the collection, use, and disclosure of such information as set forth in this Privacy Policy.
As explained more fully throughout this Privacy Policy, we collect, use, and share personally identifiable information under several legal bases, including (i) under circumstances where you provide consent, (ii) under circumstances where it is necessary for the entering into or performance of a contract, and (iii) under circumstances where it is necessary for the purposes of our legitimate business interests and those of our clients. Also, we will not collect, use, or share personally identifiable information for any purpose not set forth in this Policy without first providing notice and an opportunity for consent.
When you use the Services you may also be subject to the privacy policies of our customers or third-party service providers with respect to their use and collection of your personally identifiable information.
Information We Collect
We may collect information you provide to us that includes:
Additionally, if you are a current or prospective real estate client, we may enter additional information about you for the purposes of providing you with better service. We may collect (i) contact information provided by you when you register for one or more of our Services, such as your first name, last name, email address, secondary email address, full physical or mailing address, home phone number, cell phone number, desired services (i.e. looking to buy, sell, or rent, and/or looking to use our products or services, and company; (ii) information we obtain from your use of our Services, such as server log information (e.g., your queries, phone number, and internet protocol address at the time of user creation), device- specific information (e.g., web browser you are using, your hardware model, operating system version, unique device identifiers, and mobile network information including phone number), physical location information collected from GPS location data and mobile wireless access points, and login information; (iii) information we collect during your website sessions, such as pages visited and actions performed on page; (iv) information provided by you when you participate in any promotions or contests offered by us or one of our affiliates; (v) information provided by you when offering feedback or completing profile forms; and (vi) any information provided to us by our real estate clients, such as additional contact information, real estate activity such as properties viewed, and transaction history.
We only collect personally identifiable information that you voluntarily provide to us or our clients provide to us. You may refuse to provide consent at any time. However, this may prevent you from accessing and using the Services or certain aspects of them. In all instances, we retain personally identifiable information for only as long as is necessary to meet the purposes of the collection (see "How We Use Information We Collect” below).
Cookies
We may use cookies and tracking pixels to allow us to know what your preferences are for how the site functions, to anonymously measure usage of our site and its features, and to provide more effective marketing related to the services we provide.
"Cookies” are small pieces of information sent by a web server to a web browser that enable the server to collect information from the browser. We may use cookies for a number of purposes such as provide mechanisms for storing favorites and monitor web traffic.
We may use both session cookies and persistent cookies. We may use session cookies to make it easier for you to navigate our site. A session cookie expires when you close your browser. Persistent cookies enable us to (i) know when you are logged in and to provide content to you based on your preferences, such as listings that match saved searches or are similar to previously-saved listings; and (ii) track user activity such as pages viewed (see below for more types of data tracked) and match user activity to session data from Google Analytics to better understand your preferences. A persistent cookie remains on your hard drive for an extended period of time.
You can remove persistent cookies by following directions provided in your Internet browser's "help” file. Most browsers allow you to turn off the cookie function. If you want to know how to do this please consult the help menu on your browser. Removing persistent cookies may restrict the www.marcus-isenberg.com services you can use, such as receiving targeted recommendations and alerts.
We may use tracking pixels and third-party cookies on our sites from Google Analytics and other third-party vendors like Facebook. Tracking pixels are code snippets added to a website in order to gather information about a user's browsing behavior. Data points collected may include (i) information about the web browser, operating system, screen resolution, and device used to visit the website, including your IP address; (ii) usage data from the pages you view and actions you take on the website, including forms you submit and information you request; (iii) the date and time you visit the website; and (iv) actions taken to get to the website. This enables us to gauge the effectiveness of our services and marketing/advertising programs.
Some states require us to let you know how we respond to web browser Do Not Track (DNT) signals. DNT technology is a feature provided to consumers by browsers and mobile devices. It allows consumers to allow or prevent websites from collecting information about their browser activities. Because there is not currently an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time. We await the result of work by the privacy community and industry to determine when such a response is appropriate and what form it should take. In the meantime, you can learn more about how some third-party vendors are handling DNT, as well as access their full Privacy Policies, via the links below.
In addition, you can click here to opt-out of targeted advertising through third-party vendors: http://www.aboutads.info/choices. Please note that opting out of targeted advertising may restrict the www.marcus-isenberg.com services you can use, such as receiving targeted recommendations and website content.
How We Use Information We Collect
We may use the information we collect to:
We may use your information to provide, maintain, improve, and promote our Services, as well as to develop new Services. We may use your information to personalize our Services for you such as delivering more relevant search results, website and email content. We may use your contact details to communicate with you on occasion, and we may use your information to send you offers and news from our brokerage. This information may be used to provide you with information you've requested about our company, our products and our Services, or to provide you with special notices. You may opt out of receiving future communications at any time (see the section in this Privacy Policy called "How to Opt Out of Receiving Email From Us”). This data may also be used to tailor your experience on our sites by providing content that is relevant to your interests and geographic region.
Information We Share
We do not sell personally identifiable information for monetary or other valuable consideration. We do not share your personal data with third parties for marketing or promotional purposes.
We may share your personally identifiable information with third-party vendors that support our Services (e.g., email services or customer support tool providers). We may share any or all data points specified in the "Information We Collect” section in this Policy, with the exception of login and IP information, which will not be shared. We will never provide your personally identifiable information to anyone else, as specified below in "Legal Disclosures.” We may also share aggregated, non-personally identifiable information publicly and with third parties such as our real estate clients.
Legal Disclosures
We reserve the right to disclose your personally identifiable information as required by law and when we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud or security incidents, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
Other Websites
Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using links provided within the Services, the operators of those sites may collect information from you that will be used by them for their own respective purposes and in accordance with their own respective privacy policies, which may differ from ours. We have no control over how other websites you elect to visit collect, use, or share your data.
Advertisements on Our Website
Our website does not contain advertisements from third-parties.
Notice Regarding Childrens Privacy (Users Under the Age of 13)
In response to concerns about protecting children's privacy online, Congress enacted the Children's Online Privacy Protection Act of 1998 (COPPA”), which sets forth rules and procedures governing the ways in which websites may collect, use and disclose any personally identifiable information of children under the age of 13. In accordance with COPPA regulations, we do not (i) request or knowingly collect, or intend to collect, personally identifiable information from users under 13 years of age; (ii) knowingly use or intend to use any such information; or (iii) knowingly share or intend to share any such information with third parties.
Security
Any information you may provide to us (such as your name, email address, phone number, and company) by submitting a form, signing up to receive our newsletter, requesting information, or through use of our Services, is securely maintained. We follow generally accepted industry standards and employ reasonable technological, organizational/administrative, and physical safeguards to protect the integrity and security of the personally identifiable information submitted to or received by us, both during transmission (whether to or from us) and after receipt.
No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we follow generally accepted industry standards to protect your personally identifiable information, we cannot guarantee its absolute security.
Accessing, Correcting, and Deleting Your Personally Identifiable Information
If you would like to know what personally identifiable information we have collected about you, or if you would like to correct/update your information if inaccurate or request to have your information deleted (under appropriate circumstances), please contact us as provided below under "Contacting Us.”
In addition, if you are a resident of the European Union, you have additional rights as provided under the General Data Protection Regulation (GDPR):
To exercise any of these rights, if provided in your country of residence, please contact us as provided below under "Contacting Us."
How to Opt Out of Receiving Email From Us
If you no longer wish to receive emails from us, simply click on the unsubscribe link included in any email from us. Alternatively you can send an unsubscribe request to the contact information noted on our Contact web page.
Updates to Our Policy
We may update our Privacy Policy from time to time. When we make these updates, we will change the "last updated" date listed at the top of this Policy. If we make material changes to this Policy, we will provide a prominent notice on our website home page and in the Policy itself, and in some instances we may provide email notification of the changes.
Contacting Us
For any questions or concerns you may have regarding this Privacy Policy or our privacy and data security practices in general, please contact us via the information noted on our Contact web page, or via mail at PO Box 813, Brighton, MA 02135
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